Case Study A: Holistic Recipe PH — Driving Conversions and Brand Awareness for a Pet Food Brand

Holistic Recipe PH is a premium pet food brand operating in the Metro Manila area. Though they had a high-quality product and a loyal small customer base, their online presence was minimal — low social media engagement, little brand recall, and poor conversion from ads. Their challenge: how to turn social media engagement into real sales and grow awareness in a crowded market.

Strategy / Approach

To achieve those goals, ArcMediaCo devised a multipronged strategy:

  • Audience research and segmentation
    Identify high‑potential segments (e.g. existing pet food buyers, premium pet owners, pet nutrition interest) and create custom audiences for ad targeting.

  • Creative content + storytelling
    Develop video content (short reels, animations), carousel posts, and user-generated content (UGC) to highlight product benefits, pet health tips, and customer testimonials.

  • Funnel-based ad campaigns
    Launch a full funnel: top-of-funnel awareness, middle-of-funnel engagement, bottom-of-funnel conversion. Use retargeting for warm audiences (site visitors, engagers).

  • Landing page & conversion optimization
    Create dedicated landing pages for ad traffic, optimized with strong calls-to-action, trust signals, and simplified checkout processes.

  • Monitoring, A/B testing & iterative optimization
    Weekly monitoring of key metrics (CTR, impressions, cost per lead, conversion rate). Run A/B tests (creative, copy, audience) and reallocate budget to top-performers.

Implementation / Execution

  • Ad setup and launch

    • Deployed campaigns on Facebook & Instagram initially, later expanded to TikTok.

    • Created multiple ad sets per campaign (e.g. varying creative, different interest-based audiences).

    • Installed tracking (Facebook Pixel, Conversion API) and set up UTM tracking for attribution.

  • Content pipeline

    • Produced 3–4 posts per week combining static posts, short video reels, instructional videos (pet nutrition, feeding tips).

    • Encouraged user-generated content by running “Pet of the Month” contests and reposting customer photos.

  • Landing pages

    • Built at least two landing pages tailored to different ad audiences (e.g. “New Pet Owners” vs “Premium Food Seekers”).

    • Mixed in trust elements (reviews, certifications), simplified order forms, responsive design.

  • Ongoing optimization

    • Every 7 days: review performance by ad set. Pause low-performers, scale high-performers.

    • Adjust budgets dynamically.

    • Test different messaging (e.g. “natural ingredients” vs “balanced nutrition”) or creative formats (carousel vs video).

Results / Outcomes

Metric Before After (6-month) Improvement
Monthly site visits from ads 500 8,500 +1,600%
Monthly leads/inquiries 25 220 +780%
Cost per acquisition (CPA) ₱850 ₱280 –67%
Social media followers (FB + IG) 2,100 7,400 +5,300
Conversion rate 2.5% 5.9% +136%
Monthly sales revenue from ads ₱120,000 ₱830,000 +592%

Other notable results:

  • Ad creatives with pet testimonials + before/after photos had 2× higher CTR than purely product shots.

  • Retargeting via video view audiences lowered CPA by ~25%.

  • The “Pet of the Month” UGC campaign boosted organic engagement and got more shares (extending reach).

 

Lessons Learned & Next Steps

Lessons Learned

  • Video + storytelling formats consistently outperformed static image ads.

  • Retargeting warm audiences (site visitors, engagers) is very efficient in reducing wasteful ad spend.

  • Landing page design and trust signals are crucial in converting ad traffic into customers.

Next Steps

  • Expand to Google Ads (Search + Shopping) and YouTube campaigns.

  • Introduce subscription / recurring purchase models (for customer retention).

  • Scale top-performing audiences and creatives.

  • Test influencer / micro-influencer tie-ins to boost social proof.

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